Support
We're hereto help.
Most answers take a minute to find. For anything else, write to us and a person on the team will reply.
We reply within 2 business days.
Quick help
The things people ask most, with the answer one tap away.
Cancel your subscription
Cancel in Google Play. You keep access until the end of the period you paid for.
Restore a purchase
New phone or reinstalled? Sign in with the same account, then open Settings > Subscription > Restore purchases.
Billing questions
Prices, plan lengths and the 14-day free trial. Prices are shown in your currency before you subscribe.
Delete your account
Delete your account and its data in the app, or ask us if you no longer have it.
Export your data
Get a copy of everything you logged as a ZIP, free, from Settings > Your data.
Sync and offline
Logging works without a connection and syncs when you're back online. Friends and challenges need a connection.
Health data and Health Connect
What Vivrox reads and writes with your permission, and how your health data is protected.
Write to us
Tell us what happened and what you expected. The more detail, the faster we can help.
We reply within 2 business days.
Prefer email? Write to
support@vivrox.com- We use what you send only to answer you. Never include your password or card details.
- Screenshots help with bugs: send them from the app with Settings > Help > Report a problem, or attach them to an email.
Your streak starts with day one.
Train, eat and build habits as one system, on Android.
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Coming soon to iPhone.